Marcom HRsay

I’ve said it before. It was a nightmare.

After they implemented their Human Resource Management System (HRMS), they realized they hadn’t developed the system workflow time-off and accrual processes, which was critical to payroll management and the business.

“They” being both the company and the HRMS vendor.

Business rules and employee workflow processes are so very important to an organization when it comes to automating their employee record and HR systems. The more innovative and efficient they are the better, right?

But the fact that in the above example where the accrual processes were missed by the vendor and the client –- that information and much more must be documented prior to uploading to any software system –- was a big business sink because it was a huge component of the company’s ROI on the system purchase and they had to scrap it.

Just how different can both HR suppliers’ and HR practitioners’ perceptions of HR technology innovation be, particularly when pieces like this are missed?

As it turns out, pretty different.

SharedXpertise and the HR Demo Show just completed a survey on what industry stakeholders think about innovation in HR technology.

For example, check out these results:

• When it comes to who says talent management technology is innovative or trailblazing, HR providers say they are 72% of the time while HR practitioners say they are only 32% of the time.
• When it comes to who says HRMS technology innovations truly support HR work, HR providers say they do 71% of the time while HR practitioners say they do only 25% of the time.

Definitely a big disparity here. Maybe that’s not completely shocking to some folks, but that’s far from the complete picture as well. The complete survey results will be revealed at the HR Demo Show May 24-25.

See you there! We’ve got a lot of work to do.

 MarcomHRsay.com is an HR and Recruiting B2B blog for the real world and companies small, midsize and the entire enterprise, focusing on what helps people thrive and businesses grow.