I have no New Year’s resolutions, but I’m always at the ready and resolute. Resolute to be the best that I can be each and every day, to be emotionally intelligent and to communicate effectively. Well, almost each and every day. Always a work in progress, isn’t it? There are times when we’re under duress [...]
Archive for December, 2010
Be at the ready and resolute: EQ and Effective Communication
Posted: 30th December 2010 by Kevin W. Grossman in Emotional Intelligence, Human Resources, Leadership, Learning, Training and DevelopmentTags: effective communication, emotional intelligence, incivility, personal leadership, workplace violence
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Make the role-based business case resolutions real
Posted: 29th December 2010 by Kevin W. Grossman in Business Development, Business-to-Business (B2B), Emotional Intelligence, Human Resources, Leadership, Marketing Communications, RecruitingTags: business case, employee engagement, marketing communications, workplace culture
“Crystal ball There’s so many things I need to know Crystal ball There’s so many things I’ve got to know Crystal ball…” Nope. I have no 2011 crystal ball. A crystal bowl full of 2009-2010 Halloween candy, but no crystal ball. I’ll leave the soothsaying to better minds, sharper minds, crazier minds, minds who join [...]
Let’s explore the elusive conversation intersection
Posted: 28th December 2010 by Kevin W. Grossman in Business Development, Business-to-Business (B2B), HR Supplier, Human Resources, Marketing CommunicationsTags: B2B, lead generation, lead nurturing, marketing communications
A crayon-drawn computer shouts “You’ve got mail!” and shoves Elmo into a corner. And although Elmo giggles, all around you toddlers and infants scream in stereo. Not the way to get to the conversation intersection with your collective HR-B2B buyers. Or to get daddy or mommy in a happy place. Trust me. But that’s the [...]